Frequent questions

User FAQ

For new visitors to Catalogea

It’s very simple, use the “Register” button at the top of the page. (Be careful to enter an invalid email, your account confirmation is required)

The creation of an account in Catalogea is necessary if you want, for example:

  • Add comments on pages
  • Add businesses to your favorites list to make them easier to find.
  • Access messages to communicate with business owners.
  • Buy services or products on the platform.

If you visit the store and your information is recorded, you will not need to fill out the form again with each order you place on our site, you can define your default payment and delivery address.

You can also follow other users to receive information about their new posts.

And then having a Catalogea account is a first step for you to become an author too and publish your business!

To purchase your ticket on Catalogea, simply go to the event page and click on the desired ticket in the Tickets section.

  • Once on the tickets page, add the number of tickets to the shopping cart
  • Then click on the basket to confirm your order
  • On the next page, insert your real and verifiable information and then proceed to the payment accepting our general conditions
  • You will be directed to the online payment page via paypal, striple or mercado pago. Select your mobile operator and insert your number, making sure your account has the required amount

After a successful transaction, you will see a page that summarizes all the information about your order with an alphanumeric code in the form below.

Buying tickets online on our platform gives you more security. You have the option of receiving a refund in the event that the event is no longer held or in the event of a major incident. Unfortunately, this is not guaranteed with the purchase of physical tickets.


Therefore, avoid any anarchist!


Note: Refunds are only available 48 hours after the event.

Do you want to publish your business in Catalogea?


Go here to select the type of ad you want to add.


We offer our users a tool that allows them to manage the content of their ads from their control panel. For more information, see the “Advertiser” section.

Frequently Asked Questions: Authors

For users who already have a business on the platform and sell items, event tickets, services or bookable products.

Ad posting and billing is done automatically.


  1. Choose the ad type and a subscription

  2. Fill in your ad information

  3. Validate the preview of your file

  4. Go to the payment step

  5. Once the checkout step is complete, your ad will be published.



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